Contact Us
Top FAQs
  • Can I change my Shipping Address?

    Your shipping address can be changed or edited at any time, as long as your order has not been processed. Just go to you're "My Account" page, select the "Add New" shipping information link to update or add a new address to your profile.

    If your order has been processed, you will not be able to change your shipping address. We apologize for any inconvenience and hope you understand our need to keep our costs at a minimum and our turnaround times fast.

  • How do I Opt-out of promotional emails?

    If you don't want to receive marketing or promotional e¿mails from BudgetPrints.com, simply log in to you¿re "My Account" page and uncheck the marketing email option box.

  • Can I cancel my order?

    If your order has not been processed, you may cancel it and receive a merchandise credit of the order amount. simply log in to you're "My Account" page to select the order you'd like to cancel. Unfortunately, orders cannot be cancelled once they have been processed. We apologize for any inconvenience and hope you understand our need to keep our costs at a minimum and our turnaround times fast.

  • How do I update my account information?

    Your billing or shipping address can be changed or edited as well as all of your personal preferences at any time. Just log in to you're "My Account" page and select the information your like to edit or change.

  • How do I track my order?

    To track an active order, click on the "Order Status" button at the top of the home page or select the "My Purchase History" from within you're "My Account" page. Choose the order from your order history that your would like to track. If the order has completed printing and been packaged for shipment, a tracking number will appear next to the order allowing your to trace the shipment. If the word "Processing" appears, your order is still being printed or being prepared to ship.

  • What if my edited product image is cut-off or the crop cancel button cannot be seen when I am uploading a picture?

    This site is designed to work with your browser operating at Actual or Default Size. You can confirm on Windows computers with CTRL + 0 or Apple computers with COMMAND + 0.

Customer Service

1-888-905-1593
Mon - Fri: 8:00 am - 1:00 am EST
Sat - Sun: 11:30 am - 8:00 pm EST

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